Advanced ICU Care, the leading tele-ICU provider in the United States, is seeking a highly motivated and talented individual to join our IT team as a Desktop Support Specialist located in our St. Louis, MO office. The Desktop Support Specialist will focus on providing hardware and software technical support for Advanced ICU Care’s end-users including troubleshooting of hardware/software and multiple client-server applications surrounding overall functionality of the virtual ICU® Program. Provide 2nd level support to Clinical IT Support Specialist, including documentation, training and shift coverage when necessary.
Advanced ICU Care® is the nation’s leading provider of high acuity telehealth services, contracted to provide care to more than 65 hospitals in 25 states on a 24 x 7 x 365 basis. We are an organization that rewards creativity, collaboration, innovation and results. For more information, visit http://www.advancedicucare.com/.
Key responsibilities for this position include:
Requirements for this position are:
Advanced ICU Care fuses a friendly and collegial work environment with high performance standards. Our compensation plans include base salary, annual bonus opportunity and competitive benefit programs.
Advanced ICU Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.